Work

Over the last decade I’ve been defining who a product is for, what makes it matter, and how to bring it to market. I pair positioning and messaging craft with consumer psychology, data-driven research, and hands-on creative processes.

Selected case studies

Kids don't buy toys. They buy social currency.

Global toy brand · Consumer insight · Positioning · Dalziel & Pow

Kids don't buy toys. They buy social currency.

A positioning framework for an iconic kids entertainment brand, now applied across Europe.

Making the world's most accessible brand feel exclusive

Global beverage brand · Partnerships · Brand strategy · forpeople

Making the world's most accessible brand feel exclusive

A collaboration strategy for a global beverage leader, approved by leadership and used to approach partner brands.

Shifting from the Apple mindset to the Android one.

AI website builder · Repositioning · Brand architecture · Moving Brands

Shifting from the Apple mindset to the Android one.

Repositioning the leading website builder in a market where every competitor sells AI.

Turning a local leader's oldest strengths into its newest proposition

National tech retailer · Value proposition · Retail strategy · Dalziel & Pow

Turning a local leader's oldest strengths into its newest proposition

A value proposition and retail strategy that led to the country's largest tech flagship.

Research

Why we look away

MSc Psychology for Environmental Sustainability · Católica Lisbon School of Business & Economics · 2024–2026

Why we look away

Original research on why people keep buying things that clash with their own values, and how social media content affects that.

Key finding: Showing people the harm their choices cause doesn’t change their behaviour, and neither does explaining their own biases to them, at least not straight away.

Further areas studied on the MSc:

  • Sustainable supply chains and the politics of ingredients in consumer products
  • Consumer identity and pro-environmental behavior
  • Behavior change and cognitive psychology
  • Qualitative and quantitative research

More projects

Vegan beauty brand · Dalziel & Pow

Vegan beauty brand · Dalziel & Pow

Positioned Asteri, a women-led vegan make-up brand, for the Middle East market under the idea "Sisters under the stars."

Positioning · Brand story · Omnichannel brand strategy

Behavioural science agency · Laicos, Lisbon

Behavioural science agency · Laicos, Lisbon

Analysed the European EV market and the latest behaviour-change research on energy use, helping a behavioural science agency enter the sustainability market.

Market research · Behavioural science · White paper

Big Four UK bank · Venture Three

Big Four UK bank · Venture Three

Researched the market and competitors to position a new account tier.

Product positioning · Competitor analysis · Messaging

Global beverage brand, B2B · forpeople

Global beverage brand, B2B · forpeople

Repositioned a B2B product behind one of the world's biggest beverage brands, working directly with its executive team.

Positioning · Executive workshops · Messaging

Global fintech company · forpeople

Global fintech company · forpeople

Helped one of the biggest fintech companies in the world unify its brand across markets by defining its brand philosophy.

Brand strategy · Brand philosophy

Global FMCG brand · forpeople

Global FMCG brand · forpeople

Developed a global retail strategy to help the brand target young audiences in a specific geographic region first, with the plan to scale.

Retail strategy · Market analysis

Telecoms brands · Dalziel & Pow

Telecoms brands · Dalziel & Pow

Developed retail strategy for several telco brands from various global markets and researched for the white paper on the future of telco retail.

Retail strategy · Consumer insight · Thought leadership

Earlier design work

CogX

CogX

Brand and campaigns for the UK's largest festival of AI and breakthrough technology.

Anna Money

Anna Money

Design for the performance marketing team, across social channels and the product.

Warehouse

Warehouse

Digital and social campaigns for a UK fashion retailer.

Inclusive by Design

Inclusive by Design

Positioning and identity for a consultancy making inclusive design the norm, not an add-on.